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Job opportunities

Why Scientech

At Scientech we have a vision of where we want to go, and it’s really exciting. Your dream job is close at hand, one with tangible rewards, exciting possibilities and the chance for a life outside work.

Join Scientech and carve a career path to match your skills and aspirations. If you have the drive, we can help you stay in demand in today’s dynamic business world. To achieve our vision, we are always looking out for talented, learnable individuals who are ambitious, who love challenges and who have a passion to excel!.

Scientech is an Equal Opportunity Employer.

Technical Support Engineer

2 Post | Job ID : AE01 | Primary Location: Indore, Madhya Pradesh | 

Skills

  • Should have hands on working experience in Electronics Company.
  • Qualification:  B.Tech. in Electronics and Communication
  • Experience: 1-2 years

Job Description

Customer Support Engineer

Job Description

  • Investigate and resolve problems through different mediums/channels (Phone calls, Email or chats).
  • You will successfully resolve Issues/Query from incoming customer contacts and proactive notification systems.
  • You will proactively assist customers to avoid or reduce problem occurrence.
  • You will engage with team members for support as required to ensure customer Service Level Agreement (SLA) demands are met.
  • Manage customer pipelines efficiently and build excellent relationships with the customers.
  • Escalate the issue to managers whenever required.
  • Adhere to the data management processes & ensure that there is 100% data accuracy always.
  • Participate in daily & weekly meetings to update the progress & discuss issues, if any.
  • Learn and scale up on the latest technology skills sets required for the industry.
  • To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
  • Resolve the customer issues within defined TAT/SLA.
  • Must be able to demonstrate excellent troubleshooting and problem-solving skills.
  • Ensure complete documentation of all activities are undertaken with respect to the ticket in the case log or trackers.
  • Adhere to the Process defined on both Operations and Quality legend.
  • Ability in timely Escalation (Approach to handle issue, to understand when to escalate & what will be handled by themselves), attention to detail, ability to research and able to arrive at solution and also challenges the process and come up with different alternatives â€.¨

 Customer Engagement:

  • Understanding customer behavior, expectations from the product analyzing Usage trends and product adaptability to increase usage and make the product sticky.
  • Work towards providing an excellent customer experience by going that extra mile on every interaction¨.

Customer Retention:¨

  • Maintain overall customer satisfaction levels. 
  • To meet the targets set by the management for defined metrics.

Field Support

  • To ensure the field activity such as new Installations or troubleshooting is co-ordinate with the respective stake holders for continuous planned activity.
  • Should contact the customers directly and ensure that the vehicles are available for installations or troubleshooting.
  • Track and monitor the field activity and report the same to the Managers on regular basis.
  • Co-ordinate with the Procurement team for the seamless flow of required materials for Installations and Troubleshooting.
  • Must be willing to travel for product demonstration

Reports

  • Ensure to log all the interactions with the customers in the available systems.
  • Prepare Daily, Weekly and Monthly reports and share the same with the management as guided.
  • MIS Keep repository and history of every detail and share as requested by the management.

Key Responsibilities Engineer Sales: –

  • Sales Target Achievement, Revenue & Collection,
  • Product Market Share Increase
  • Customer Satisfaction
  • Coverage Expansion

IoT Developer

1 Post | Job ID : IOT01 | Primary Location: Indore, Madhya Pradesh | 

Skills

  • Sound have Programming experience with Embedded C, C++, Node.js, Python, and MySQL.
  • Experienced C, C++ programmer with hands-on experience in embedded system design, debug, and testing in an Embedded Linux environment.
  • Should have good knowledge and experience in IOT Domain/ IOT Technologies.
  • Experience on HMI Development using QT.
  • Experience in bringing-up and troubleshooting new hardware.
  • Knowledge in IoT Data protocols: MQTT, XMPP, CoAP, HTTP and Websocket
  • Should Posses good knowledge and experience in various Protocols like TCP/IP, Ethernet, UART, I2C, SPI etc.,
  • Should have good knowledge and experience in various Low Power RF Wireless Technologies / Protocols like ZigBee, Wi-Fi, Bluetooth, GSM, GPRS, etc,
  • Experience with acquiring field data through industrial gateway devices
  • Have worked with Raspberry- Pi and/ or Arduino board.
  • Good understanding and knowledge about PLC and electronics, PCB design
  • Should able to Identify bottlenecks and bugs, and devise solutions to these problems
  • Ready to learn more technologies
  • Ready to travel anywhere
  • A high level of technical and scientific knowledge and the ability to apply this knowledge to practical problems
  • Good oral communication skills and confidence in dealing with a range of people, including clients, contractors, designers, directors and plant operators.
  • The ability to work well within a team
  • IT skills, particularly computer-aided design creative ability
  • The ability to work under pressure.

Power Electronics Design Engineer

  • 1 Post | Job ID : PEDE01 | Primary Location: Indore, Madhya Pradesh | 

    Description

    Having good knowledge of circuit simulation and designing

    Key Duties and Responsibilities

    • Should have deep knowledge of different semiconductors/devices used in a circuit
    • Components like diode, power diode, BJT, MOSFET,SCR , IGBT, UJT, etc. and their switching circuits, Snubber circuits, Firing circuits, Protective circuits and their types, etc. and should understand all the terminologies and concepts given in the manufacturers’ data sheets of these individual components
    • Knowledge of Control system and its components
    • Knowledge of different types of drive schemes such as scalar control(V/f control), vector control (closed loop control system)
    • Knowledge of the motor drives and AC to DC, DC to AC, AC to AC and DC to DC converter circuits , Choppers, Controllers designing

    Job Requirements

    • Qualification: Preferably M.tech in Power Electronics
    • Experience: 2-3 years

    pressure.

Sales Marketing Engineer

  • 3 Posts | Job ID : SMEG01 | Primary Location: Indore, Madhya Pradesh | 

    Description

    We are looking for people with killer marketing and sales instinct. Candidates should be sincere, fast learners, hardworking, growth oriented, and willing to travel extensively. Candidates will be required to work on new opportunity areas and maintain close customer contacts. Excellent communication and presentation skills are mandatory.

    Job Requirements

    • Qualification: Post Graduate in M.Sc. Electronic
    • Experience: Minimum 0-2 years

Sales and Marketing Executives

  • 2 Posts | Job ID : SME01 | Primary Location: Indore, Hyderabad |

    Description

    We are looking for people with killer marketing and sales instinct. Candidates should be sincere, fast learners, hardworking, growth oriented, and willing to travel extensively. Candidates will be required to work on new opportunity areas and maintain close customer contacts. Excellent communication and presentation skills are mandatory.

    Key Duties and Responsibilities

    • Identify and attend to business opportunities with old and new prospects on a daily basis with a target based approach.
    • Maintain close relationships with clients by providing information, support and guidance; researching and recommending new opportunities; recommending profit and productivity improvements for mutual benefit.
    • Identify product enhancement or new products to cater to recent industry trends, market activities, and competitors.
    • Prepare timely reports by collecting, analyzing, and summarizing information.
    • Enable timely quality customer service as per organization standards.
    • Enhance professional and technical knowledge by attending learning workshops; reviewing publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional forums for cutting edge knowledge that will help provide enriched solutions to our customers.
    • Contribute to team efforts by performing as a good team player.

    Job Requirements

    • Qualification: Post Graduate in Management, or Science
    • Experience: Minimum 4-5 years

Software Engineer

  • Job ID : SE01 | Primary Location: Indore, Madhya Pradesh | 

    Skills

    • Sound knowledge in C,C++, python, QT, VB.net, C#, HTML, PHP and Java, MySQL
    • Should be very good in Linux
    • Ready to learn more technologies
    • Ready to travel
    • A high level of technical and scientific knowledge and the ability to apply this knowledge to practical problems
    • Good oral communication skills and confidence in dealing with a range of people, including clients, contractors, designers, directors and plant operators.
    • The ability to work well within a team
    • IT skills, particularly computer-aided design creative ability
    • The ability to work under pressure.
    • Organizational skills, such as time and resource planning.

Mechanical Engineer

  • Job ID : ME01 | Primary Location: Indore, Madhya Pradesh | 

    Skills

    • Good in AutoCAD, FreeCAD and 2D and 3D drawing.
    • A high level of technical and scientific knowledge and the ability to apply this knowledge to practical problems
    • Good oral communication skills and confidence in dealing with a range of people, including clients, contractors designers, directors and plant operators.
    • The ability to work well within a team
    • IT skills, particularly computer-aided design creative ability
    • The ability to work under pressure.
    • Organizational skills, such as time and resource planning.

Sales and Marketing Executives

Job Requirements
  • Qualification:  B.Tech / B.E.. in Electronics and Communication / Electronics & Electricals
  • Experience:  Minimum 4-5 years

 

Sales Coordinator

2 Post | Job ID : AE01 | Primary Location: Indore, Madhya Pradesh | 

Skills
  • Should have hands on working experience in Electronics Company
  • Qualification: B.Tech / B.E.. in Electronics and Communication / Electronics & Electricals
  • Experience: 2-3 years
  • To generate new business and ensure its achievement in FY2024-25
  •  report in review meeting every month end.
  • Thorough knowledge of Private, Govt and tenders including GeM and other state, central Govt tendering portal.
  • To generate business from the central and state Govt funds to be allotted for various new schemes and opportunities.   
  • To complete sales cycle right from generating the leads to getting payment in time, ensuring customer satisfaction,  taking references and expanding our outreach.
  • To attend leads/ enquiries, service calls, pre and post sale presentations, PR, demo, customer satisfaction, collecting work completion report etc.
  • To make good contacts and connections with the higher authorities of the departments of respective segments mentioned above.
  • To build Scientech, Nvis brand and increase market share in the above-mentioned territories and segments.  
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